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Frequently asked questions about links.

Linking is usually the cheapest automation project there is: and sometimes the most unwise.

An API connection starts at around €950 when both packages have a modern API. More complex connections with field translations or two-way traffic cost up to €3,000 or more. For actions that occur a few times a year, a link will never pay for itself, and in that case we do not recommend it.

ANY QUESTIONS

Questions about links

Click open a question for the answer. If your question is not listed, please feel free to ask: we will respond within one business day.

How much does a connection cost?

From around €950 for one-way traffic between two packages with a modern API. With field translations or exception rules €1,500 to €3,000; two-way traffic with conflict resolution from €3,000.

Can every package be linked?

Almost, but not all. Modern packages almost always have an API. Sometimes not with older or highly specialized software, and then only file exchange remains: slower and more fragile. We will find that out in advance.

When does a link pay for itself?

With daily retyping, usually within a few months. Do the math yourself: hours per week times your hourly rate times 46 weeks. If the result is less than the construction price, then it is not a good idea.

What happens if the coupling breaks?

Failed messages are queued and retried. If it still doesn't work, you will receive a notification instead of silent data loss. That error handling part is the most boring and important part.

Will the link continue to work after an update of my package?

Usually yes. Serious vendors keep their API stable and announce changes. If something breaks, you will see it in the error messages: with a service contract we will solve it before you notice it.

When do you advise against a connection?

At low frequency, in a process that is still changing, and when one of the two packages is replaced within a year. Linking to a system that disappears is a waste of money.

Should I move to one system?

Rarely. One system that does everything usually does everything half way. Specialized packages that are well linked work better in practice than an all-rounder.

Does API access cost extra from my supplier?

Sometimes. Some suppliers charge for it or require a more expensive subscription. Ask before you have a connection built, then you will know the total costs.

How secure is a link?

Each link gets its own key with only the permissions it needs, kept outside the code and outside of version control. This way you can retract one without breaking the rest.

Can you link with my accounting package?

With common Dutch packages in almost all cases: approved orders or hours then automatically become draft invoices. We check in advance whether the API offers what is needed.

What is the difference between an API and a webhook?

You use an API to request something when you want; a webhook is the other system that reports as soon as something happens. In a connection you usually use both.

Can I see if the link works?

Yes. There's a log of what went through and what went wrong, and you'll be notified of any final errors. Silent data loss is the only unacceptable scenario.

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One more question about it links?

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