How much does an AI agent cost?
From €2,950 one-time, plus €20 to €80 per month in usage costs. Below you will find exactly what it contains, what pushes the price up or down, and how you can calculate whether it works out for you.
THE CONSTRUCTION
What the amount consists of
Building an agent is largely a matter of linking: giving him access to the right data and recording what he is and is not allowed to do. The language model itself is the cheapest part.
| Part | Share | What it means |
|---|---|---|
| Analysis and delineation | 10–15% | What process, what exceptions, what boundaries |
| Links with your systems | 30–40% | CRM, order, agenda or accounting system via API |
| Set up knowledge base | 15–20% | Make your documents, prices and conditions searchable |
| Set behavior and boundaries | 15–20% | Tone of voice, escalation rules, what he can do himself |
| Monitoring period and adjustments | 10–15% | Check and improve answers before going live |
| Documentation and transfer | 5–10% | So you know what's there and who can work on it |
THREE SCENARIOS
What you pay in practice
Indications based on comparable processes. You always receive a fixed price in advance: these amounts are to give you a feeling, not to adhere to.
COMPACT
€2,950: €4,500
One channel, one system. For example, a customer service agent on your website who answers questions with data from your order system. Three to four weeks.
COMMON
€4,500: €8,000
Multiple channels or multiple systems. For example, website, email and WhatsApp, linked to CRM and order system, with transfer to your team. Four to six weeks.
EXTENDED
€8,000 and higher
Agent who carries out actions in multiple systems: drawing up quotes, preparing invoices, updating planning. Usually delivered in phases.
ALL AMOUNTS EXCLUDING VAT · FIXED PRICE IN ADVANCE · PAYMENT 50% ON START, 50% ON DELIVERY
MONTHLY
What it costs to keep running
This is where an agent differs from a website: it consumes something. Each message it processes costs a fraction of a cent to a few cents, depending on length and model.
We charge this on a one-to-one basis and include the consumption on the invoice. No storage, no bundle that you don't use up anyway.
- Usage cost model — typically €20–€80 per month for several hundred calls.
- Hosting — from €19 per month, often already part of your existing package.
- Management (optional) — from €49 per month for monitoring and adjustments.
- Extensions — priced separately, upfront, only if you want them.
- No licence fees per user — it's your agent, not a subscription per employee.
PAYBACK PERIOD
When will you earn it back?
The question that really matters. Three examples based on hourly costs of €35 and an agent who handles 70% of the transactions.
| Situation | Saved p/m | Construction price | Recouped in |
|---|---|---|---|
| 40 questions per week, 4 minutes per question | ≈ €280 | €2,950 | ± 11 months |
| 120 questions per week, 4 minutes per question | ≈ €840 | €2,950 | ± 4 months |
| 250 questions per week, 5 minutes per question | ≈ €2,190 | €4,500 | ± 2 months |
CALCULATION EXAMPLES, NO GUARANTEE · EXCLUDING MONTHLY USAGE COSTS · ASSUMED OF 4.3 WEEKS PER MONTH
FREQUENTLY ASKED QUESTIONS
About the costs
Why is €2,950 the lower limit?
Below that amount we cannot build an agent that is connected to your own systems, and that is exactly the difference with a standard chatbot. If you just want an FAQ bot without connections, there are cheaper ready-made solutions: we'll be honest.
Are there hidden costs?
No. The construction price is fixed in advance. In addition, there are two ongoing items that you know in advance: usage costs of the model and optional management. We price extensions separately and only after you have said yes.
What happens if the model becomes more expensive?
Then you will immediately see this reflected in the charged consumption, without surcharge from us. In practice, these costs have actually fallen in recent years with the same quality.
Can I start small?
Yes, and we usually recommend that. Start with one process and one channel. If it works, we will expand with a new fixed price per expansion.
What if the agent doesn't deliver what we hoped?
That is why we measure from day one: how much does he handle, how often does he transfer calls. If that is disappointing, we will make adjustments during the shadowing period. If it turns out during the AI scan that it is not convenient, we will not build it: the €195 will have saved you an expensive mistake.
Curious what happened to you wins customers?
With the AI scan of €195 you get a payback account on your own figures: deductible if you continue.